About
I’m a customer-focused digital consultant with experience managing a portfolio of high-value eCommerce clients across fashion, retail, health, home and manufacturing.
Over the past two years I’ve led SEO fulfilment for over 30 brands, helping clients grow organic visibility while building long-term relationships through proactive communication, strategic planning and commercial problem solving.
I enjoy becoming an extension of my clients’ businesses - understanding their goals, identifying opportunities for growth and ensuring they receive genuine value from every interaction.
My long-term goal is to move into Customer Success within the eCommerce SaaS space, where I can combine relationship management, commercial thinking and digital expertise to help customers succeed.
Skills
Customer Success
Client Relationship Management
Account Growth & Retention
eCommerce
Conversion Rate Optimisation (CRO)
Strategic Consulting
Project Management
SEO Strategy
AI Proficient
Experience
Tech stack
Education
Recommendations

Jonathan Carter
TechStarter CTO
February 2023
Alex’s ability to combine creativity with strategic thinking has transformed the way our team approaches challenges, He is good in his domain.

Michael Johnson
Head of Product, NexaCorp
February 2023
Alex's leadership and vision have set a new standard for excellence, making a lasting impact on every project they lead. Highly recommended to work with him.

















